Unit 4: Management and Operations

The aim of this unit is to help students understand the difference between the function of a manager and the role of a leader. Students will consider the characteristics, behaviours and traits which support effective management and leadership. In addition, the concept of operations as both a function and a process which all organisations must adopt to conduct business. Students will be introduced to contemporary and historical theories and concepts.

Index

Home page
Unit 04: Specification
Analysis / Evaluation Tools
Unit 04: Assignment Brief

LO.2: Apply the role of a leader and the function of a manager in given contexts

How situations affect the role of a leader and function of a manager: (Lessons: 7 - 10)

LO.2.1: Situational leadership,
LO.2.2: Systems leadership,
LO.2.3: Task or relationship-orientated approaches.
LO.2.4: The application of chaos theory and management by objectives.

Unit 04: Agenda

Learning outcome 1
Learning outcome 2
Learning outcome 3
Learning outcome 4
Learning approaches
Merit Criteria
Distinction Criteria
Turn-it-in (UK)
Habit Loop
HN Global

Recommended Videos - Unit 04: - LO1: Learning Outcome One

LO.2.1: Situational leadership (1)
LO.2.1: Situational leadership (2)
LO.2.2: Systems Leadership
LO.2.3: Relationship and Task Based Leadership (1)
LO.2.3: Task Oriented vs. People Oriented (2)
LO.2.4: Chaos theory
LO.2.4: The Science Behind the Butterfly Effect

Bibilography

Cherry, K (2019) Very Well Mind: The Situational Theory of Leadership
Edmunds, K & Matsunaga, M (2020): What are the Characteristics of Effective Systems Leaders? Harder + Company Community Research.
Hilton, D. B. (2021): HND: Unit 4: Management and Operations (Blog).
Mason, W (2020): Chaos Theory - Revised by Hal P. Kirkwood , Jr. - Reference for Business
Nordmeyer, B (2020): Task vs. Relationship Leadership Theories. Your Business.AZ Central.
Unit 4: Management and Operations (2020).

This unit is linked to the following:

Unit 12: Organisational Behaviour

Unit 17: Understanding and Leading Change

Unit 25: Principles of Operations Management

Unit 33: Business Information Technology Systems

Unit 34: Business Systems

Recommended Resources - Text books

HILL, A and HILL, T. (2011) Essential Operations Management. London: Palgrave.
PETTINGER, R. (2007) Introduction to Management. 4th Ed. London: Palgrave Macmillan.
SCHEDLITZKI, D. and EDWARDS, G. (2014) Studying Leadership: Traditional and Critical Approaches. London: SAGE.
SLACK, N., BRANDON-JONES, A. and JOHNSTON, R. (2013) Operations Management. 7th Ed. Harlow: Pearson.

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Mr David Hilton [ Business Lecturer and Learning Technologist ]

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